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  3. Cash Funds

Cash Funds

  • What does "funds pending" mean?
  • How do we register for a honeymoon or a cash fund?
  • How do we select who covers the 2.5% credit card processing fee?
  • We see an option to convert our cash to Zola store credit. What is this?
  • How do we transfer our cash funds to our bank account?
  • How long will it take to receive our cash after a transfer is requested?
  • Why does Zola need my social security number or photo ID?
  • Our fund transfer failed. What should we do?

Still have questions? We've got answers. Email us at support@zola.com or give us a call at 1-408-657-ZOLA.