Frequently Asked Questions
Still have questions? We've got answers. Email us at [email protected] or give us a call at 1-408-657-ZOLA.
For Wedding Guests
Hi, we're Zola!
Find a Couple's Website or Registry
How to Purchase a Gift
Price Matching on Registry
- Does Zola offer price matching?
- What is a qualifying product for price matching?
- What limitations or exceptions are there for price matching?
- How do I match a Zola price to another online retailer?
- Is there a limit on how many items I can buy at the price-matched price?
- Does Zola offer price adjustments?
Shipping Registry Gifts
Checkout Process for Registry
- Is my personal information safe?
- Is my credit card information secure?
- Can I include a personal message to the couple with my gift?
- Do you offer gift wrapping on Zola items?
- Will I receive a tracking number for my order?
- Why is there a handling fee on my order?