Yes! We offer free, easy returns within 90 days of delivery for most items sold on Zola. Eligible items must be unused and in their original packaging.
If you’d like to return an item you purchased and shipped to yourself, we’ll refund your original form of payment. If you’d like to return a gift you received off your registry, we’ll refund you in Zola store credit. You can learn more about our return policy here.
If you’re unsure about whether your item is eligible for return, check the “Shipping & Returns” section on the product’s description page (see screenshot below) or email support@zola.com. We’re happy to help.
Note: For items purchased in our Wedding Shop, the return policy varies and may be shorter than 90 days due to the nature of these items. We encourage you to check the “Shipping & Returns” section on the item’s product description page (see screenshot below).
