First, please make sure to enter your first and last name. If you are RSVPing for you and a guest (or your family), you'll be able to RSVP for the entire group by typing in your first and last name.
If your name is "James Miller," do not enter "The Miller Family" or "Mr. and Mrs. Miller" because the RSVP page will not recognize you.
If the RSVP form still doesn't recognize your name, please reach out to email@example.com or 1-408-657-ZOLA and a Zola Advisor will take care of you. Please include the couple's names, website URL, and your name (or the name you are trying to RSVP with) in your email to the Zola Advisor.